Good luck communicating with Motion. I emailed first and was told I had to buy through Formula. Tried end around via phone call with no luck. Took mine apart (left white plastic piece on shaft), cleaned thoroughly and lubricated with marine grease that Motion mentioned during one phone call...
The plastic hollow cap (in Pic #3) on the end of the outside tube, how did you get that loose. I assume it screws of. I am hesitant to put too much pressure on it for fear of breaking/cracking it. I tried a little heat to no avail. Also there is a flat o-ring inside that cap that has a crease in...